Please note that once you have purchased tickets online on over the phone via the Jazz Cafe or at the door, no refunds or exchanges will be given.

In the event that a show must be cancelled for reasons beyond the control of the organisers, we reserve the right to give refunds/exchanges at our discretion.

We reserve the right to refuse entry to large groups of men or those that appear to be under the influence of alcohol or drugs even if they have paid for entry.

There will be an official photographer at every Hipnotic event.  We reserve the right to use any photos or film we take on our website and for promotional purposes. 

If you wish to take photographs of friends or loved ones please ask them to pose for you in the foyer area and do not take photographs whilst they are performing. 

If you wish to film a performer or performers then our Stage Manager will need permission from the performer/s for you to do so.

By attending Hipnotic you agree to abide by these Terms & Conditions.

Please go to the FAQ page if you need to know anything else.